Getting Help

Whether your taking courses online or coming to campus... we can help!

Raise questions as they arise!
Don't wait until an assignment is due or past due to ask questions, report technical problems, misunderstandings, or other barriers to completing course work on time. Remember that your instructor does not have the benefit of seeing your body language or fielding your questions in real-time. If a problem or question arises, speak up immediately.

What is your question about?

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Learning a new system can be a challenge, but help is always available! The student support pages (Getting Started and How do I...)  provide how-to guides for may activities you will be doing in Canvas. Explore these pages first and if you still need help, give us a call, stop in to see us, or email us and we will do our best to get your questions answered.

Academic Technologies at UW Tacoma

email icon  Email: athelp@uw.edu

phone iconPhone the UWT Helpdesk at 253-692-4357.

In-person icon  If you happen to be on campus, visit us on the 1st floor of the Walsh Gardner, (Suite 108)
 

UW Canvas Support

email icon  Email UWT athelp@uw.edu or  UWS: uwcanvas@uw.edu

phone iconPhone the UW Canvas Support line at 206-221-5000 (option 3)

Instructure Canvas Direct Support

   Online Canvas Support Tools         UWT Canvas Student Support

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Need help with research or have questions about the library?

Phone icon  For a quicker response, you can call the Campus Library at 253-692-4440

link to online chat  Chat with a Librarian Connect to 24/7 real-time, online question service.
 
In-person icon   If you happen to be on campus, visit us during open hours
 

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The IT help desk provides the first point of contact for UW Tacoma faculty, staff, and students needing assistance with technology.

Email icon  You can email the IT Helpdesk using your UW email account tachelp@uw.edu (Emails from Non-UW accounts will not be received)

Phone icon  For a quick, you can call the IT Helpdesk 253.692.HELP (4357)

In-person icon   If you happen to be on campus, visit us on the 1nd floor of the Walsh Gardner Buiding (WG) 108.

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Email icon  You can email the TLC using your UW email account uwtteach@uw.edu

Phone icon  For a quick, you can call the TLC 253-692-4417
link to online chat  Online Writing Center e-tutoring appointments to review your writing project.

In-person icon   If you happen to be on campus, visit us on the 2nd floor of the Snoqualmie Building (Suite 260) during open hours