The Teaching and Learning Center (TLC) provides academic support for UWT's faculty, staff and students. Students must be enrolled at UWT to utilize the TLC.
Dual-enrolled students may receive assistance for UWT courses only. The TLC's limited resources prevent us from providing support to courses outside our curricula.
TLC Services and Facility Use
The UWT Teaching and Learning Center provides services and facilities that support and foster student learning.
TLC's Conduct Policy:
All clients and visitors to the TLC are expected to refrain from disrupting the work and study of others. Expected behavior of clients/visitors includes, but is not limited to following:
- using soft voices,
- leaving work areas clean for the next person,
- not interrupting, obstructing or disrupting teaching and/or learning activities during TLC consultations, workshops and TLC group activities,
- not using cell phones or electronic devices that disrupt others,
- complying with the policies and procedures of the TLC.
In addition to these expectations, students are expected to follow the UW's Student Conduct Code.The TLC has the authority to exclude a client/visitor from any TLC activity if the client/visitor is disorderly or disruptive. If the client persists in disruptive conduct, the TLC can exclude the client from TLC activities for a longer period of time.
For more facilitiies and technology information: http://www.tacoma.washington.edu/tlc/about/facilities.cfm
ENFORCEMENT OF THE TLC's CONDUCT POLICY
This document outlines appropriate levels of staff response to violations of TLC policies.The responses are based on the impact of behaviors of TLC users.If you feel unsafe at any time, call Campus Safety immediately.
Low level response to violations of policies
- First time: verbal reminder
Subsequent violations that do not include disruptive and obstructive behaviors
- verbal reminder and handing person copy of TLC policies,
- verbal notification to appropriate staff members,
- optional: complete TLC report form which will go to director and to Student Affairs.
High level response to violations of policies
Disruptive and obstructive behaviors
- persistent loud noise or screaming,
- threatening, intimidating or disorderly behaviors which are unsafe or harmful to fellow students and/or staff,
- obstruction of TLC equipment, resources, or facilities,
- unwanted or inappropriate advances or touching, harassment, or indecent exposure,
- use of alcohol, tobacco, or controlled substances in the TLC,
- repeated violations of TLC policies.
Response to disruptive and obstructive behaviors
If behaviors put students or staff in immediate danger, leave area and call Campus Safety
- At a later time, complete TLC report form and send to TLC Director, Campus Safety, and Associate Director of Student Affairs to determine further actions.
If no immediate danger or impending danger:
- Give a firm verbal warning and inform the person he/she violated TLC policy as found on TLC website and in written form at front desk, and the violation will be reported to superiors.
- Complete a TLC report form and send to TLC Director, Campus Safety, and Associate Director of Student Affairs.
- Consult with appropriate staff and superiors. This action may result in suspension of student's ability to use TLC consultations/tutoring, including on-line consultations, for a period of time.
- TLC Director consults with Campus Safety and Associate Director of Student Affairs to determine further actions.
- TLC Director to send a follow-up letter/email to the student.
Quantitative Support Services (QSS) Use
QSS offers drop-in appointments or you can contact Math Instructional Consultant (Su-Miao Lai) for scheduling an SPSS project appointment.
- Students must fill in a yellow sheet every time they meet with a consultant
- Sessions are on a first come, first serve basis. (During peak times students will have to wait their turn.)
Writing Support Services (WSS) Use
WSS offers services appointment. Students who show up without an appointment may or may not be able to be seen.
Making an Appointment
- Make your appointments at least one hour prior to the appointment time. You are always welcome to stop by if it looks like a consultant is open; however, we may have assigned him/her to other clients or duties at that time.
- Fill out all of the required information (Instructor, Course Number, and what you would like to work on) when signing up for an appointment.
Appointment time
- Students are allowed 50 minutes per day, including online assistance.
- Please do not sign up for more than 50 minutes per day, or all of your appointments will be expunged from the schedule.
Cancellations
- Please call 253-692-4417 or use the online system if you need to cancel an appointment.
Late and/or Missed Appointments
- Appointments are held for 10 minutes; if you are more than 10 minutes late, the consultant may begin to work with another student
- Please call us (253-692-4417) if you are going to be late or need to cancel, so we may serve another student
- If a student is late to a 50 minute appointment, he/she will lose the first 25 minutes, but can still have the second 25 minutes of the appointment. However, this will count as 1 missed appointment.
- If a student misses 3 appointments without calling, he/she will no longer be able to schedule appointments through our online system for the remainder of the quarter.
- If you have any trouble making an appointment, please call the reception desk at 253-692-4417, or stop by the reception desk in Keystone 202 for assistance.
- Responses to papers may take up to 72 hours
- Students must be registered in our online system to receive assistance
- Include your assignment, course number, and instructor
- Consultants only have 25 minutes per paper. Please, pick a small section of your paper that you would like to have reviewed
- Be very specific with what you want covered
Computer Use
- Users must have their own UW NetID and UWT campus computer login to log in into the TLC's campus computers.
- Please do not ask our employees to log you in
- Public access computers are available in the UWT Library
Printing Options
- Students have the choice of two free print stations in the TLC. Students must provide their own paper for the free printers.
- Students may also print (for a charge) from Key 202 (any computer station) to any of the computer labs on campus, to the copy center, and to the library using the Pharos system.
- Students may also print at the free stations in the WCG atrium. Students must provide their own paper for the free printers.
- Students may safe work to their H:\ drive or to their personal flash drive or send their work to themselves via email.

